Privacy Policy

Effective Date: January 27, 2025

Introduction

Welcome to fam! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application available on various platforms, including the Apple App Store and Google Play Store.

By using fam, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use fam, we may collect the following types of information:

Personal Information:

Name, email address, date of birth (DOB), and profile details.

Payment information if you subscribe to our premium features.

Usage Data:

Interactions within the app, such as chatroom activity and preferences.

Device information (model, operating system, unique identifiers).

IP address and app usage analytics.

Other User Content:

Messages you send and receive within the app.

Other Data:

Date of birth (DOB).

Device ID (used only for push notifications).

Optional Information:

Any additional data you choose to provide, such as profile customization or in-app feedback.

How We Use Your Information

We use the collected data to:

  1. Provide and maintain fam services.
  2. Improve app features based on usage patterns.
  3. Personalize user experience and offer relevant content.
  4. Process transactions for premium features.
  5. Detect and prevent fraudulent or unauthorized activity.
  6. Communicate with users regarding updates, promotions, and support.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Trusted third parties that assist in hosting, analytics, and payment processing.

Legal Compliance: If required by law, to comply with legal obligations or protect our rights.

Business Transfers: In the event of a merger, sale, or acquisition of assets, your data may be transferred.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Your Rights

You have the right to:

  1. Access, update, or delete your personal information.
  2. Opt-out of certain data processing activities.
  3. Withdraw consent for data collection where applicable.

To exercise these rights, please contact us at famhelpdesks@gmail.com.

Security Measures

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

fam is not intended for users under the age of 13. If we become aware of any data collected from children, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be communicated via the app or our website. Please review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: famhelpdesks@gmail.com | Website: www.famsocial.in 

By using fam, you acknowledge that you have read and understood this Privacy Policy.